Pricing applies to winter (rose) mail order,
or packaged in store roses. Orders 1st November 2007 - 31st December 2007 will not be debited until after 1st January 2008.
Mail order closes as stocks sell out. Roses are a field crop and are harvested once annually, once they are gone, they really are gone.
Stocks marked as SOLD OUT are considered to be in too small a number to guarantee a supply of grade 1 plants suitable for mail order.
Full payment is required with each order to proceed to processing and confirmation.
All orders receive a full mailed confirmation as soon as possible after order is processed detailing availability and despatch dates.
Please choose carefully, order variations may attract an administration charge and/or a delay in despatch of the order, more detail is outlined at the bottom of the page.
Shipping your order :
Minimum charges apply to any order containing 900mm standards
as Australia Post do not accept these parcels.
Specified freight despatch dates on the Purchase Form are the date it will
leave our Sydney nursery. In most cases it will take 2 - 4 days to reach
it's destination.
2008 Despatch dates are : 2nd June, 9th June, 23rd June, 30th June, 14th
July, 28th July.
NT, TAS, WA 16th June, 3rd July, 21st July
Pickup at Swane's Dural, Carlingford, Sylvania after 2nd June.
Advertised free shipping offer is again available
in 2008 but will close 30th April 2008.
Order 7 or more New Release, climbing, David Austin or Delbard roses
in any combination (except 900mm standards) and Swane's will
ship FREE anywhere in Australia.
Please be aware that normal freight will be shown on your online order
summary/confirmation if you choose to order 900mm standards as well.
PLEASE NOTE this offer excludes orders containing 900mm standards
Quarantine inspection charges are not a freight component of an order.
Quarantine inspection charges apply to any order for shipping to NT,
WA, Tas. $29.00 per order and are charged as a mandatory item for those states.
Swane's Quality is Guaranteed
100% replacement/credit guarantee
At Swane's we are so confident with the quality of our
mail order roses that we offer a full replacement or credit
guarantee.
In the event of a rose plant failing to grow
- return the plant with a matchbox size soil sample from
the planting position and the receipt of your purchase
to Swanes. Swanes will choose to replace, refund or issue
a credit for the purchase price, depending on the availability,
in that year or the next.
Plant returns will not be accepted
after October 30th of the year of purchase. Before removing
the plant talk to a Swanes advisor: (02 9651 1322 or email
info@swanes.com)
Shipping Charges
NSW, VIC, Brisbane metro
1 - 5 items
$10.00
6 - 10 items
$12.00
11+ items
$15.00
if order contains 900mm standards or weepers
add $17.00 (max charge $32)
Other areas of Australia
1 - 5 items
$12.00
6 - 10 items
$15.00
11+ items
$20.00
if order contains 900mm standards or weepers
add $20.00 (max charge $40)
Alterations & Additions: In
the event you change your order, either to make a deletion
or addition, or change of despatch, we require at least Ten working
days notice prior to such alteration.
Order cancellations and/or variations may attract an administration charge of $5.50 per order.
Nno
substitutes unless requested.
Alterations and additions require up to 10 working
days notice. Less notice will at least delay the despatch
of an order.
Adverse Conditions beyond
our control sometimes happen. Roses are a field crop
and as such are subject to the vagaries of weather
(such as wind or hail storms), as well as misadventure
from mechanical diggers. Rain at harvest can delay despatch.
Such problems can affect the
yield of the crop and dramatically reduce the expected
numbers of plants and/or the proposed despatch dates.
Quality: We
believe all our stock to be of good quality, irrespective
of the amount of stems the plant produces. This will
vary naturally, some plants having one stem, some two
and some even more. This does not indicate that the
plant with the most stems is more vigorous than the
plant with one.
The size and amount of stems is different with each
variety.
